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Effective Date: 05 Mar 2020
At B Box Software Solutions – Store (store.bboxss.com), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website.
Information We Collect
When you interact with our website, we may collect the following information:
- Personal Details: Name, email address, phone number, and billing address.
- Payment Information: Processed securely via Razorpay. (We do not store card or bank details on our servers.)
- Account Data: Login credentials, course history, and preferences.
- Technical Data: IP address, browser type, device information, and cookies.
How We Use Your Information
We use your information to:
- Process and confirm payments.
- Deliver digital products, courses, and consultancy services.
- Provide customer support and service updates.
- Improve website performance and user experience.
- Send important notifications, invoices, or promotional offers (if opted in).
Cookies & Tracking
- Our website uses cookies to enhance your browsing experience.
- Cookies help remember your login details, shopping cart, and preferences.
- You can manage or disable cookies in your browser settings, but some features may not work properly without them.
Data Security
- We implement industry-standard security measures to protect your personal information.
- Payments are processed using secure SSL encryption.
- Access to user data is strictly restricted to authorized personnel only.
Third-Party Sharing
- We never sell or rent your data to third parties.
- Data may be shared only when:
- Required by law or government authorities.
- Necessary to complete transactions through trusted payment processors (e.g., Razorpay).
Data Retention
- We retain your personal data only for as long as necessary to deliver services or as required by law.
- You may request deletion or correction of your personal data at any time.
Your Rights
As a user, you have the right to:
- Request a copy of your personal data.
- Ask for correction of inaccurate details.
- Request deletion of your account and related information.
- Opt out of promotional communications anytime.
Changes to Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page, and continued use of our services implies acceptance of the revised policy.
Shipping Policy
For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within Not Applicable or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. Nawraj Kumar is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within Not Applicable rom the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on 7500066697 or Support@bboxss.com
Contact Information
For any questions, support, or refund requests, contact us at:
Main Site: www.bboxss.com Store Site: www.store.bboxss.com 
Call / WhatsApp: +91 7500066697
Email (General Support): info@bboxss.com B2B Sales & Support: b2b@bboxss.com